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Guarantee and Returns

All the articles offered in our web page have the official guarantee in the terms legally established. The guarantees include the deficiencies caused for negligencias, blows, use or neither undue manipulations, nor materials submitted to wear by his normal use. In those incidents that justify the use of the guarantee, it will be chosen for the substitution of the article, reduction or return, in the terms legally established.

When a guarantee loses her value and when to be able to execute it?

If they are modified, they alter or replace some of the information of the voucher of purchase. To use the guarantee, there is indispensable the presentation of the voucher of purchase. In order that you could make the guarantee effective  contacts with sales@smartmaterials3d.com, where we will inform you about the process to continuing.

How I can return my order(request) and what conditions of return do exist?

As soon as you have received your order, you can desist from your purchase, as long as the product has not been used, his original packing has, as well as all original accessories or promotional gifts if they were. We you remember that on having used your right of desistimiento, there will be realized the reimbursement of the money paid for the producto/s adquirido/s and to include the amount of the purchase and if they had existed, the costs of delivery in the least costly modality of ordinary delivery. In case you have received an erroneous order or for any doubt or additional question you can put in touch with us in sales@smartmaterials3d.com and we will be been charmed with of attending to yourself.


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